Responsability is not liable for any damage or loss, direct and/or indirect, arising from the sale of goods and services offered in the catalogue published on the site, also for delayed and/or non-delivery of the product, nor for correspondence of the goods to the specifications published on the site, nor for any other fact not directly attributable to the

Technical Informations
The technical information included on the website, are taken from information published by the manufacturers of the goods included in our catalogue., therefore reserves the right to change/adapt the technical and dimensional information of the products in the catalogue, according to what will be communicated by the manufacturers, even without any prior notice.

Product availability
In the product catalogue published on since access and the possibility of placing orders online change product availability in real time, does not guarantee the certainty of allocation of the goods ordered.

Risk and ownership
La goods shall be shipped carriage paid, insured and charged to the invoice; in the event that the goods are shipped carriage paid, at the Customer’s instruction, the risk shall be borne by the Customer from the delivery of the goods to the carrier from its warehouses. Upon delivery of the goods, the Customer shall check the integrity of the packages and the correspondence in quantity and quality with the accompanying document (delivery note). In the event of discrepancies, these must be reported on the same accompanying document and confirmed within 14 days by fax or registered letter with advice of receipt., a to the relevant salesperson. Even if the packaging is intact, the goods must be checked within 14 days of receipt. Any hidden defects must be reported in writing by e-mail, telephone, fax, registered mail or directly from your account on the website Any statements made after the aforementioned deadlines will not be taken into account. For each declaration, the Customer assumes full responsibility for what is declared.

Orders are accepted only and exclusively in writing, or by fax, or via the Internet (online). The Customer who sends the order via the Internet will receive, at the end of the procedure, a communication confirming that the order has been placed, or by electronic mail (E-mail), with an indication of the relevant order number; in the event that, after the order has been sent, the order number does not appear (after a few minutes), the proposal shall be deemed as not accepted, for all legal purposes, even if for accounting, administrative or product shortage reasons.

The prices of each article are always VAT INCLUDED. Should changes in VAT rates and other indirect taxes occur after the date of printing of any leaflets or paper promotions, the corresponding price changes will be applied plus or minus. Transport costs, as a flat-rate contribution, are also subject to ordinary VAT. The prices indicated on the site are those that the Customer must actually pay with the sole addition of the fixed contribution for shipping costs, indicated directly in the order confirmation, and possibly the cash-on-delivery fee for any order and any destination in Italy and abroad.

Despite all our efforts, we cannot exclude the possibility that for a small part of the millions of products in our catalogue a different price than the actual one is indicated by mistake. We will in any case check the correctness of the product prices during the process of checking the order and subsequent dispatch of the products. If, due to misunderstandings or other inconveniences, the price indicated on the site is lower than the correct selling price of a product, we will contact you to verify whether you still wish to purchase the product at the correct price. Otherwise, your order cannot be accepted. If the correct price of a product is lower than the price indicated on the site, we will only charge you the lower correct price and we will still ship the product to you.

Goods supplied shall be paid for by Postal Cash on Delivery, PayPal, Credit Card, Postal Order or Bank Transfer in Advance.

The items are covered by a 24-month warranty, in the case of sale to the consumer, provided for by the Consumer Code in Articles 128 ff. unless otherwise indicated.

Satisfied or Reimbursed Guarantee
Pursuant to Article 64 et seq. of Legislative Decree 206/2005, (Consumer Code), the Customer has the right to withdraw from the purchase contract for any reason and without explanation, under the conditions set out below. To exercise this right, the customer must contact our customer service and request a ‘Return Merchandise Authorisation Number’ (RMA). The goods must then be returned at the customer’s care and expense within 14 days from the date of delivery of the goods themselves (as stipulated in the Consumer Code). F.lli Schiano Europe srl will refund the amount paid for the purchase of the returned goods.